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FAQ 2017-10-14T07:52:10+00:00

FAQ PAGE

Got a question, it’s probably answered here. If not, there’s a form you can complete to ask a question near the bottom of the page and we will let you know the answer by return…

Mallorca Retreats

Can I bring a laptop to do some work? 2017-10-06T19:55:18+00:00

A key element of the Retreat is a ‘digital detox’ so no phones, laptops, tablets etc…  If you really cannot last 6 days without your laptop then you would not be accepted on the Retreat.

Can I bring my Kindle with me? 2017-10-06T19:54:00+00:00

Yes, so long as it doesn’t have internet connectivity.

When will my tickets arrive? 2017-10-06T17:19:13+00:00

Your travel itinerary will be shown clearly on your private login page.  Tickets are typically sent to you 10-14 days before you are due to leave.  Depending on the ticket type, these may be sent in the post or via email.

How much does the Retreat cost? 2017-10-06T17:17:21+00:00

It depends on several factors – the month, the venue, the room selected, the package, the travel requirements…  What’s best is to give us a call, discuss the reasons why you want to come and we can go through all the options with you and build a package that will help you with your individual needs.

Can I bring a friend with me? 2017-10-06T17:05:33+00:00

Of course.  All of the rooms can accommodate 2 people and the second person comes for just 65% of the regular price too.  Why not split the saving between you and both come for less!  Just mark on the booking form how many people are coming

I want to come but I can’t afford it. Do you offer any discounts? 2017-10-06T16:44:46+00:00

We offer discounts to Retreaters re-booking on another Retreat but when booking for the first time, we are so in demand for places, we really don’t need to discount them!

Please appreciate that if you need help with anxiety, depression, bereavement, weight issues, eating disorders, bowel or gut problems, sleep issues, or anything else that you’ve not yet found the answers to then there’s a very good chance that a Life Right Retreat IS going to be able to make a significant difference to you and how you feel.  Above anything else, this is worth investing in, so why not ask your family for some help – after all, who is going to refuse to help a family member significantly improve their health when nothing else has worked so far…

We have a group of 8 people, will you run one especially for us? 2017-10-06T07:53:24+00:00

Yes, this is something we can do – please call us for a chat about this on 0207 112 8207

Do you run other Retreats than what is showing? 2017-10-06T07:52:38+00:00

Yes we do, however it would be rather cruel to advertise dates you cannot book (!) so the only ones available to book on are the ones you can see on our website.

Shall I bring towels? 2017-10-06T07:51:40+00:00

No need, we supply towels for your room and (in Mallorca) for the pool too

Do I need to bring a dressing gown? 2017-10-06T07:51:04+00:00

We provide dressing gowns for you to use whilst you are with us

Should I bring a power adapter? 2017-10-06T07:50:34+00:00

We supply one power adapter per room.  Rather than bringing another, why not bring a short 4way extension lead to give you 4 UK sockets from the one plug!

#thoughtofeverything!

Should I bring a hairdryer? 2017-10-06T07:49:26+00:00

Whilst some rooms do have them, we would recommend bringing one with you

What if I need to cancel my booking? 2017-10-06T07:48:44+00:00

If you need to cancel, the £250 non-refundable deposit will be retained.  The refund amount depends on the time you cancel in relation to the date of the Retreat.  All this information is available in our Terms and Conditions

What deposit do I need to pay? 2017-10-06T07:46:51+00:00

When booking more than 60 days in advance, you will need to pay a £250 deposit.  This is non-refundable.  Once your travel arrangements have been made and agreed with you, these will be payable at the time of booking.

When booking within 60 days of the start of the Retreat, the full booking amount is due at the time of booking

What Should I Pack? 2017-10-06T07:44:23+00:00

Whichever Retreat, pack lightly with comfortable clothes for relaxing in.  Your private login page will have more advice on this relating to the content and the time of year

How do I get to the Retreat? 2017-10-06T07:15:58+00:00

Our Travel Concierge service takes care of everything for you, organising flights, getting you to and from the airport, even where you sit on the aircraft if required.  Transfers are included, meeting you in the Arrivals Lounge at Palma airport and taking you to the Retreat in one of our comfortable shuttle buses.

Where are your Retreats? 2017-10-06T07:14:02+00:00

We run Retreats on the island of Mallorca and in the UK on the Isle of Wight.  When you click on a retreat it will tell you where it is

How will I get to the Retreat? 2017-10-06T17:58:22+00:00

We have a dedicated team who organise every element of your travel for you – they will speak to you to find your travel preferences and then book everything for you.

Will we all sit together on the aircraft? 2017-10-06T17:52:29+00:00

Choosing your seat on the aircraft is an upgrade option and one we recommend, as it means not only do you get a bit of extra legroom, but also you are guaranteed of having space in the overhead locker for your bag because by choosing your seat you also get priority boarding and get to board before everyone else.  You can contact us if you wish to do this.  Costs are around £15 per flight depending on where you wish to sit.

WIll my inclusive flight include hold luggage? 2017-10-06T17:41:51+00:00

As the majority of people come on our Retreat with carry on luggage, we have reduced the price of the travel by removing this element.  If you wish to bring a suitcase that has to go in the hold, the airlines will charge a premium for this, up to £40 per flight.  We sell toiletries on our Retreats, so you don’t need to worry about bringing toothpaste, deodorant, shampoo, conditioner or body creams and all you buy from us is good for you!  the toothpaste has no flouride, the deodorant is free of aluminium etc etc!

Can I select the airport I fly from? 2017-10-06T17:34:38+00:00

This is sometimes possible, depending on flight availability.  You will find on some of the months that the number of flights from certain airports are significantly reduced.  If you complete the booking form and put on there where you live, we will of course aim to have you fly from the nearest airport where possible.

Are flights and transfers included? 2017-10-06T17:32:20+00:00

YES!  For all our Mallorca Retreats, flights from the UK and transfers from Palma airport to the Retreat venue are included.   Don’t forget to speak to us about organising your travel to and from the airport in the UK

What airline do you use? 2017-10-06T17:30:50+00:00

For travelling to Mallorca this varies depending on where the Retreater is travelling from.  Typically we use Easyjet as they have good frequencies, run close to their scheduled arrivals and are sensible rates compared to some.

What do I need to do about travelling to the Retreat? 2017-10-06T17:20:57+00:00

Absolutely nothing!  Once you give us the information required, we will organise EVERYTHING for you.  Don’t worry about remembering everything as we will prompt you for any information we feel is missing.

What if someone needs to reach me whilst I am on the Retreat? 2017-10-06T19:58:54+00:00

We give you an emergency contact number so loved ones can reach you in an emergency…  Sorry but “please can you come home, I can’t handle the kids” might seem like an emergency to them, but we wouldn’t consider it!

Will we have free time? 2017-10-06T19:57:14+00:00

You will have oodles of it!  Despite a programme full of hugely beneficial elements, there is always at least one long period of ‘personal time’ per day where you can book sessions with our practitioners or spend it doing just what you wish… in the gym, in the pool, going for a walk or run, reading a book, having a snooze… it’s entirely up to you.

*facilities vary depending on the Retreat.

Are there facilities for disabled guests? 2017-10-06T19:51:37+00:00

Both of our properties are very old and consequently don’t have disabled facilities

Can I come for part of the Retreat duration? 2017-10-06T19:50:45+00:00

Our Retreat programmes enable you to achieve your desired results across the duration of the Retreat.  If you only come for a few days you will not achieve the results you seek and are likely to disrupt the dynamic of the existing group, so we cannot allow this, sorry

What level is the Yoga? 2017-10-06T18:13:25+00:00

Our Yoga is different to most you will have experienced, as it focuses on spirituality and breathing, rather than bending you in half!  We always get great feedback from our yoga classes (especially on the terrace in the sunshine in Mallorca!) and it’s a great way to start your day.

How many people go on each Retreat? 2017-10-06T18:11:26+00:00

This depends slightly on whether people come with a friend/partner on on their own, but typically it is small groups of between 7-10 people

What are the ‘evolutionary’ workshops? 2017-10-06T18:10:23+00:00

Unlike most Retreats that try and fit you into their pre-programmed format, each day Retreaters complete psychological tasks which help Lilly shape the workshops for the next day, so not only are the more informative than other Retreats you might have been on (due to Lilly’s extensive knowledge) but they are also 100% relevant to the issues and development of the people in the room

What are the different rooms I can book? 2017-10-06T17:59:28+00:00

These are shown in the individual Retreat pages… just click on the date you want to travel and all the room options will be shown

What time do the Retreats start and finish? 2017-10-06T17:47:31+00:00

UK Retreats tend to start at 18:00 on Day 1 and Day 6 you’ll leave at around 16:00.  The Mallorca Retreats vary as it depends on the flights and which airports Retreaters are flying in from.  This information will be on your personal login page when you book

What time will I get back after the Retreat? 2017-10-06T20:12:38+00:00

This information will be available in full detail on your login page before you leave, so you can let others know

What happens if I have a question after the Retreat? 2017-10-06T20:05:03+00:00

For each individual Retreat, we set up a ‘secret’ Facebook group where only those who joined you in the Retreat can see and interact with each other in the group.  We post photos, recipes, tips, articles of interest and dates of events here…  If you wish to ask a question, you can do this via a private message to us on Facebook.

Can I book into see Lilly after the Retreat? 2017-10-06T20:02:57+00:00

Of course.  If you can’t get to our Hampshire-based wellbeing centre, she can do Facetime (or Skype) sessions, subject to your connection.  If your connection isn’t good enough, she can do a telephone consult.  The rates are the same as if you came into the centre

Can I stay for longer than the Retreat duration? 2017-10-06T19:53:16+00:00

If you are handy with a broom and good at stacking equipment then by all means!  Sadly, once we finish on the Retreat we have to pack everything up to get back to our Hampshire, UK-based wellbeing centre, so, as hard as it will be to go, you have to!

UK Retreats

Can I bring a laptop to do some work? 2017-10-06T19:55:18+00:00

A key element of the Retreat is a ‘digital detox’ so no phones, laptops, tablets etc…  If you really cannot last 6 days without your laptop then you would not be accepted on the Retreat.

Can I bring my Kindle with me? 2017-10-06T19:54:00+00:00

Yes, so long as it doesn’t have internet connectivity.

What should I bring to wear? 2017-10-06T17:26:55+00:00

There are no official dress-up days although people do tend to bring something a little more ‘glam’ for the last day!  Other than that, clothes you are comfortable relaxing in will be fine.  We will refine these suggestions more on your personal login page, depending on whether you are coming to the UK or Mallorca and the time of year…  Best advice, pack light!

When will my tickets arrive? 2017-10-06T17:19:13+00:00

Your travel itinerary will be shown clearly on your private login page.  Tickets are typically sent to you 10-14 days before you are due to leave.  Depending on the ticket type, these may be sent in the post or via email.

How much does the Retreat cost? 2017-10-06T17:17:21+00:00

It depends on several factors – the month, the venue, the room selected, the package, the travel requirements…  What’s best is to give us a call, discuss the reasons why you want to come and we can go through all the options with you and build a package that will help you with your individual needs.

Can I bring a friend with me? 2017-10-06T17:05:33+00:00

Of course.  All of the rooms can accommodate 2 people and the second person comes for just 65% of the regular price too.  Why not split the saving between you and both come for less!  Just mark on the booking form how many people are coming

I want to come but I can’t afford it. Do you offer any discounts? 2017-10-06T16:44:46+00:00

We offer discounts to Retreaters re-booking on another Retreat but when booking for the first time, we are so in demand for places, we really don’t need to discount them!

Please appreciate that if you need help with anxiety, depression, bereavement, weight issues, eating disorders, bowel or gut problems, sleep issues, or anything else that you’ve not yet found the answers to then there’s a very good chance that a Life Right Retreat IS going to be able to make a significant difference to you and how you feel.  Above anything else, this is worth investing in, so why not ask your family for some help – after all, who is going to refuse to help a family member significantly improve their health when nothing else has worked so far…

We have a group of 8 people, will you run one especially for us? 2017-10-06T07:53:24+00:00

Yes, this is something we can do – please call us for a chat about this on 0207 112 8207

Do you run other Retreats than what is showing? 2017-10-06T07:52:38+00:00

Yes we do, however it would be rather cruel to advertise dates you cannot book (!) so the only ones available to book on are the ones you can see on our website.

Shall I bring towels? 2017-10-06T07:51:40+00:00

No need, we supply towels for your room and (in Mallorca) for the pool too

Do I need to bring a dressing gown? 2017-10-06T07:51:04+00:00

We provide dressing gowns for you to use whilst you are with us

Should I bring a hairdryer? 2017-10-06T07:49:26+00:00

Whilst some rooms do have them, we would recommend bringing one with you

What if I need to cancel my booking? 2017-10-06T07:48:44+00:00

If you need to cancel, the £250 non-refundable deposit will be retained.  The refund amount depends on the time you cancel in relation to the date of the Retreat.  All this information is available in our Terms and Conditions

What deposit do I need to pay? 2017-10-06T07:46:51+00:00

When booking more than 60 days in advance, you will need to pay a £250 deposit.  This is non-refundable.  Once your travel arrangements have been made and agreed with you, these will be payable at the time of booking.

When booking within 60 days of the start of the Retreat, the full booking amount is due at the time of booking

What Should I Pack? 2017-10-06T07:44:23+00:00

Whichever Retreat, pack lightly with comfortable clothes for relaxing in.  Your private login page will have more advice on this relating to the content and the time of year

How Do I Get To The Retreat? 2017-10-06T07:17:31+00:00

Our Travel Concierge service takes care of everything for you, organising whatever you need to get you to the Retreat.  This can include internal flights, train travel, taxis, transfers and crossing to the Isle of Wight where our team will pick you up in our comfortable shuttle bus and take you to our Retreat venue

Where are your Retreats? 2017-10-06T07:14:02+00:00

We run Retreats on the island of Mallorca and in the UK on the Isle of Wight.  When you click on a retreat it will tell you where it is

How will I get to the Retreat? 2017-10-06T17:58:22+00:00

We have a dedicated team who organise every element of your travel for you – they will speak to you to find your travel preferences and then book everything for you.

Can I drive to the Retreat? 2017-10-06T17:54:51+00:00

Unless you live within 20 miles of our Retreat venues, we feel this is definitely not a good idea.  Aside from not travelling with the rest of the group, you will spend all that time chilling out and being lovely and relaxed, only to head home in Friday night rush hour traffic, undoing all of the good from the Retreat!

It’s not something we will stop you doing, but there are many logistical reasons as to why it’s not the best idea

How will our travel work on the day? 2017-10-06T17:43:41+00:00

We coordinate everyone to arrive in Southampton at as closer time as possible, whether flying in or coming by train.  At the station you will be met by one of the Life Right Retreats team and at the airport, you’ll be met by our transport partners – then we get you across to the catamaran terminal to the Isle of Wight and a transfer bus to take you to the Retreat venue.

What should I bring to wear? 2017-10-06T17:26:55+00:00

There are no official dress-up days although people do tend to bring something a little more ‘glam’ for the last day!  Other than that, clothes you are comfortable relaxing in will be fine.  We will refine these suggestions more on your personal login page, depending on whether you are coming to the UK or Mallorca and the time of year…  Best advice, pack light!

What do I need to do about travelling to the Retreat? 2017-10-06T17:20:57+00:00

Absolutely nothing!  Once you give us the information required, we will organise EVERYTHING for you.  Don’t worry about remembering everything as we will prompt you for any information we feel is missing.

What if someone needs to reach me whilst I am on the Retreat? 2017-10-06T19:58:54+00:00

We give you an emergency contact number so loved ones can reach you in an emergency…  Sorry but “please can you come home, I can’t handle the kids” might seem like an emergency to them, but we wouldn’t consider it!

Will we have free time? 2017-10-06T19:57:14+00:00

You will have oodles of it!  Despite a programme full of hugely beneficial elements, there is always at least one long period of ‘personal time’ per day where you can book sessions with our practitioners or spend it doing just what you wish… in the gym, in the pool, going for a walk or run, reading a book, having a snooze… it’s entirely up to you.

*facilities vary depending on the Retreat.

Are there facilities for disabled guests? 2017-10-06T19:51:37+00:00

Both of our properties are very old and consequently don’t have disabled facilities

Can I come for part of the Retreat duration? 2017-10-06T19:50:45+00:00

Our Retreat programmes enable you to achieve your desired results across the duration of the Retreat.  If you only come for a few days you will not achieve the results you seek and are likely to disrupt the dynamic of the existing group, so we cannot allow this, sorry

What level is the Yoga? 2017-10-06T18:13:25+00:00

Our Yoga is different to most you will have experienced, as it focuses on spirituality and breathing, rather than bending you in half!  We always get great feedback from our yoga classes (especially on the terrace in the sunshine in Mallorca!) and it’s a great way to start your day.

How many people go on each Retreat? 2017-10-06T18:11:26+00:00

This depends slightly on whether people come with a friend/partner on on their own, but typically it is small groups of between 7-10 people

What are the ‘evolutionary’ workshops? 2017-10-06T18:10:23+00:00

Unlike most Retreats that try and fit you into their pre-programmed format, each day Retreaters complete psychological tasks which help Lilly shape the workshops for the next day, so not only are the more informative than other Retreats you might have been on (due to Lilly’s extensive knowledge) but they are also 100% relevant to the issues and development of the people in the room

What are the different rooms I can book? 2017-10-06T17:59:28+00:00

These are shown in the individual Retreat pages… just click on the date you want to travel and all the room options will be shown

What time do the Retreats start and finish? 2017-10-06T17:47:31+00:00

UK Retreats tend to start at 18:00 on Day 1 and Day 6 you’ll leave at around 16:00.  The Mallorca Retreats vary as it depends on the flights and which airports Retreaters are flying in from.  This information will be on your personal login page when you book

What time will I get back after the Retreat? 2017-10-06T20:12:38+00:00

This information will be available in full detail on your login page before you leave, so you can let others know

What happens if I have a question after the Retreat? 2017-10-06T20:05:03+00:00

For each individual Retreat, we set up a ‘secret’ Facebook group where only those who joined you in the Retreat can see and interact with each other in the group.  We post photos, recipes, tips, articles of interest and dates of events here…  If you wish to ask a question, you can do this via a private message to us on Facebook.

Can I book into see Lilly after the Retreat? 2017-10-06T20:02:57+00:00

Of course.  If you can’t get to our Hampshire-based wellbeing centre, she can do Facetime (or Skype) sessions, subject to your connection.  If your connection isn’t good enough, she can do a telephone consult.  The rates are the same as if you came into the centre

Can I stay for longer than the Retreat duration? 2017-10-06T19:53:16+00:00

If you are handy with a broom and good at stacking equipment then by all means!  Sadly, once we finish on the Retreat we have to pack everything up to get back to our Hampshire, UK-based wellbeing centre, so, as hard as it will be to go, you have to!

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